StoryFile releases Conversa 2.0

GaryPageau
Conversa’s updated Record feature gives enterprise users the ability to professionally video record a storyfile directly in Conversa so that storyfiles are available in real-time.

Six months after the launch of StoryFile’s Conversa SaaS solution platform, the company rolled out Conversa 2.0, the next step in the move toward making enterprise AI more human. The new release allows for the production of storyfiles entirely in the platform in real time; launches the new Conversa Studio feature for DIY recording by employees and customers; adds enhanced security of client data; and makes learning from the data generated by your storyfiles much easier.

The education platform featuring pro athletes as digital mentors, Versus, also uses Conversa to create storyfiles that enable sports stars such as Albert Pujols, Fernando Tatis Jr. and Jessica Mendoza to share their skills and wisdom via conversational video.

“StoryFile is constantly improving Conversa and this update – just six months after our initial launch – makes the platform so much faster and easier to use, we’re already seeing, from the beta release,  a surge in the amount of usage and new use cases,” said Stephen Smith, CEO and co-Founder of StoryFile. “We are making Enterprise AI more human, giving everyone involved a better, safer, more engaging experience.”

Conversa 2.0 adds the Conversa Record Tab, the ability to professionally video record a storyfile directly in Conversa so storyfiles are available in real-time.  Create your new storyfile, build your questions, connect your devices to your computer, and capture high-quality HD images with no editing or post-production required, whether using your computer’s camera or professional equipment.

The new feature Conversa Studio brings conversational video to customer service, talent acquisition, HR onboarding, corporate training, interactive FAQs, human chatbots, virtual agents, meet-and-greets with company leadership–and more.

“These updates move Conversa further along to becoming a fully turnkey solution for enterprise to solve a variety of use cases,” said Heather Maio-Smith, StoryFile’s Chief Visionary Officer and co-Founder. “Clients tell us their chatbots and other automated communications platforms are dying – what they are desperate for is what StoryFile brings – human connection.”

The Dead Pixels Society podcast interviewed Storyfile founder Maio-Smith to show how the technology can preserve family history.